Custom Order Fabric Sourcing Service - Non-Refundable

Custom Order Fabric Sourcing Service - Non-Refundable

Regular price $25.00

Looking for the perfect accessory to match your vision, but can't seem to find it? I'm happy to work with you to bring your vision to life! This listing is for my Custom Fabric Sourcing Service (not a physical product). You'll share the specific details you're looking for, ie. fabric type, color palette, print, style, and I'll send you a selection of fabrics that fit your description. Once we've found a good match, I'll send you another listing for your custom order using that fabric. The Fabric Sourcing Service fee listed here covers the time we spend in email communication, the time required to search for your specific fabric, and the expertise necessary to find several options that fit your description, and therefore is non-refundable. 

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How it Works

1. Purchase this listing.

2. Answer the questionnaire; I will email you a few questions within 24 hours. Some information I will need includes how many of which products you'd like, your color/pattern/fabric preferences, and when your event is. 

3. Within 3-5 days, I will provide at least three fabric options that fit your description.

4a. If you love one of the options, I will create a custom listing for your order. 
4b. If you don't love one of the options, let me know what you did and didn't like about the options and I will provide at least three new options within 3-5 days of receiving your feedback.

5. Once I receive payment for your custom listing, I will begin working on your order! If I need to order the fabric, please purchase your listing asap to ensure that the fabric does not sell out.

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Timeline

Custom order fulfillment will depend on how long the fabric selection process takes and how long the fabric will take to arrive. Usually the fabric selection process takes about a week. If the fabric needs to be ordered it usually takes about a week to arrive. Orders of 1-6 pieces usually ship within a week of receiving the fabric and orders of 7-14 pieces usually ship within two weeks. A more exact timeline will be included in your custom listing.

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Pricing

Custom Order Fabric Sourcing Service - Custom orders that call for specially sourced fabrics require a $25 non-refundable Fabric Sourcing Service fee. This fee covers the time we spend in email communication, the time required to search for your specific fabric, and the expertise necessary to find several options that fit your description. I try my best to find a suitable fabric, but sometimes it can't be found; in the event that we cannot find a good match after two sets of 3+ fabric options, you will not be entitled to a refund of the Fabric Sourcing Service fee. 

Custom Order Pricing - Generally, bow ties and pocket squares will cost $45 each and skinny ties will cost $75 each plus shipping. Customizations may increase the price per item based on the additional time, supplies, or pattern alterations required (ie. special sizes and styles; more expensive fabrics like silk, wool, velvet, and older vintage). This will be discussed during the custom order process. Orders over $350 qualify for a 15% discount.

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Returns

The Fabric Sourcing Service fee from this listing is non-refundable. Custom orders cannot be returned unless they arrive damaged, but please contact me if you have a problem. In some circumstances I may be able to accommodate a refund, partial refund, or exchange (depending on if I feel the item/s will work for resale within my shop and current stock).


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